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X-WR-CALNAME:[Webinar] Field Research\, Unpacked: A Service Design Case Stu
 dy
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UID:32.32@notimia.es
DTSTAMP:20261110T231524Z
DTSTART:20261118T170000Z
SUMMARY:[Webinar] Field Research\, Unpacked: A Service Design Case Study
DESCRIPTION:**📆 Date:** November 18\, 2026\n**🕔 Time:** 12:00 p.m. ES
 T / 6:00 p.m. CET / 9:00 a.m. PST\n**📍 Location:** Online\n💸 Free ev
 ent\n\n**🎙 Speaker and topic:**\n\n**Topic:** Field Research\, Unpacked
 : A Real-World Case Study in Service Design\, Ops\, and AI\n**Speaker:** [
 Joel Barr](https://www.linkedin.com/in/joelmbarr/)\, the Founder of FloatG
 oat\, a Researcher\, Service Designer\, and an Accessibility Specialist\n*
 *Moderator:** [Petra Rajkov](https://sk.linkedin.com/in/petra-rajkov-b7551
 1225)\, User Researcher @UXtweak\n\n**🧐 About the presentation:**\nAI c
 an analyze data\, but it can’t walk into a real workplace and see what�
 �s actually happening.\nIn this session\, Joel shares how he does tactical
  user research in the field\, the equipment he brings\, and how it transla
 tes into service design and operations that drive revenue and retention\, 
 with a demo to show it in action.\n\n**We’ll cover:**\n\n* What equipmen
 t goes in a field researcher’s bag every time they head into the field\n
 * How to do tactical user research on-site\, where AI and robots can’t g
 o\n* How field findings translate into service design and operations\n* Ho
 w those improvements connect to greater revenue and retention\n\n* A demo 
 of Pathfinder\, a project that shows the concept in action\n\n**🎙️Abo
 ut the speaker:**\n\nJoel is the Founder of FloatGoat\, a Researcher\, Ser
 vice Designer\, and an Accessibility Specialist. He’s spent more than a 
 decade turning research into something louder than decks and stickies: int
 o action. Whether it’s shaping strategy for Fortune 500 giants or helpin
 g startups find their first true north\, Joel has built\, scaled\, and led
  research practices that make products not just usable\, but undeniable.\n
 \nHe is also a father to three dogs\, three tortoises\, 11 chickens\, and 
 more plants than you might expect. In his off hours\, he’s on a river ka
 yaking\, camping\, sometimes fishing.
URL:https://www.meetup.com/ux-research-meetups/events/317312838/
STATUS:CONFIRMED
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